FAQ
Back to Basics policy is,
there are no silly questions.
Frequently Asked Questions
Back to Basics policy is, there are no silly questions. Our friendly team become friends and share a friendly sense of humour with you all the way. The support is genuine. No question is too small.
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No, once we know more about what you need, we can explain it all in more detail and send you a lot of information that will help you understand the process.
Back to Basics has a flexible – no interest, payment plan that starts with a deposit you can afford and then easy payments over the time of your study. And yes, you can pay it out at any time.
The assessment tasks provide easy to follow directions to help you set out the answers in the correct order.
The course is broken up into Modules, each module consists of a textbook, assessment tasks, drawings and guidebooks. You only work with one module at a time and the Student Support Team works with you all the way through your study.
It’s not an easy course, but then again, the Construction Industry is complex. You have one on one support all the way through the program. Its set out in a way you can attack it in bite size pieces.
That depends on the course. We allow a given period for each module as a guide. There is no minimum timeframe. The harder you work, the quicker you can complete it.
Depends on the course, we think if you set aside 10-15 hours a week you will be able to finish the course in its estimated timeframe. Extensions of time are available with conditions of course.
Yes. 5 days a week during business hours. Our Student Support Team is always there to help or just put your mind at ease
You do not fail. It’s a competency-based program it means Competent or Not Yet Competent.
This means you lodge each task one at a time, you send in the task and if you have not provided all what is needed the Assessors will send back comments where you could improve the task – you can resubmit the corrected task for Marking. You are given several opportunities to get it right.
You even have the opportunity to lodge a draft copy to see if you are on the right track.
Your attempts are not sent to the Assessor until you have had the opportunity to improve.
One of our team will send you all the information via email, they will also call you and guide you from the start to finish. Our team are always there whenever you need help.
All the textbooks and learning materials are sent to you. There are no further costs.