Customer Service Strategies

Course Details

This program describes the skills and knowledge required to develop and carry out and evaluate customer service strategies for a small business.



Statement of Attainment BSBCUS401 Coordinate implementation of customer service strategies

Assessment:   Short Answer Questionnaire. 

1 Task:  Customer Service Strategies

In the spirit of reconciliation Back to Basics acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.